Nailsea Baptist Church Privacy Policy

Purpose

The law in the UK requires us to manage personal information in accordance with data protection principles. This notice tells you what personal information we collect, how we use it, who we may share it with, steps we take to protect and secure it, your rights under data protection law and finally, how you can contact us with questions or concerns.

Our Contact Details

Name: Nailsea Baptist Church
Address: The Centre, 79 Silver Street, Nailsea BS48 2DS
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.nailseabaptist.com

Policy

The types of personal information we collect:

We collect and process information relating to:

  • Identity Data - name, marital status, title, date of birth, gender, photograph, video footage, CCTV etc.
  • Contact Data - billing address, delivery address, email address and telephone numbers etc.
  • Financial Data - bank account and payment card details.
  • Transaction Data - payments to and from you, details of events, products or services you have purchased, hired or rented from us, gifts you have donated to us (including gift aid information).
  • Usage Data - information about how you use our website, events, products and services etc.
  • Marketing and Communications Data - your preferences for receiving marketing information from us and your communication preferences etc.
  • Disclosure & Barring Service (DBS) Data - Checks completed on individuals within the church who work with children and vulnerable adults.
  • Employment details - Data relating to your employment with Nailsea Baptist Church
How we obtain your personal information and why we have it.

Most of the personal information we process is provided to us directly by you via a form you've filled in (electronic or paper) or an e-mail you have sent us. We might also collect photos and video footage taken during church services and events. We have CCTV cameras surrounding the building and at the entrance lobby of The Centre.
We use the information that you have given us to:

  • Manage our relationship with you, including church administration and membership records.
  • Run the church in an effective way, including managing finance, maintaining accounts and records, business capability, planning, charity governance, audits etc.
  • Update, consolidate, and improve the accuracy of our records.
  • Inform you of news, events, courses and opportunities to be involved in church life.
  • Enable us to pray for you and offer pastoral care.
  • Respond to your enquiries and complaints.
  • Provide you with services and notify you about important changes or developments to the features and operation of those services.
  • Manage volunteers and employees.
  • Determine your suitability to volunteer for working with vulnerable adults, youth and children.
  • Administer conferences, courses and events.
  • Ensure we comply with the law, for example when responding to court orders, or legal processes; to establish or exercise our legal rights; or defend against legal claims.
  • If HM Revenue & Customs or other authorities require it.
  • Combat crime

When we use your personal information in the ways described above, we may need to share it with other organisations, detailed below:

  • HM Revenue & Customs or other lawful authorities.
  • Banks and other debit/credit card providers when managing payments or refunds.
  • The Police

We will never sell your personal information to a third party. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information will differ depending on the type of information but may include:

  • Your consent.
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a vital interest.
  • We need it to perform a public task.
  • We have a legitimate interest.

Generally, we do not rely on consent as a legal basis for processing your personal data other than when we collect special categories of data or in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by clicking on the unsubscribe link in one of our emails, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by updating your communication settings in MyChurchSuite.

How We Store Your Personal Information
  • Your name and contact details are stored in ChurchSuite, a UK based database app. See https://churchsuite.com/security/ for more details. You can view and update your information by using MyChurchSuite, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more details. ChurchSuite also integrates with the TextLocal service that we may use to contact you via text
    and Microsoft Office 365 that we may use to contact you via e-mail.
  • Course, Training Events and Event Management data is stored in Microsoft 365.
  • Giving / Gift Aid details may be stored in Microsoft 365.
  • Disclosure & Barring Service (DBS) Checks. We pass on personal data to online.ddc.uk.net in order to process DBS checks. A record of these checks is then kept in ChurchSuite. We might also keep records securely in Microsoft 365.
  • Consent to marketing e-mails and texts is stored in ChurchSuite. You can remove your consent by changing your communication settings in MyChurchSuite or by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Parents have access to the data held on their children through MyChurchSuite and can update or amend the details as they wish. Parents can record information such as the child’s GP, any allergies or special needs
  • We will hold your personal information for as long as you wish to maintain a relationship with us. You have the right to ask us to delete your personal information if you believe we no longer have a valid reason to continue holding it. In some instances, we might be legally obliged to continue to store your data. You can make a delete request verbally, but it is helpful if you can e-mail your request to This email address is being protected from spambots. You need JavaScript enabled to view it.
Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, please contact us by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to Nailsea Baptist Church, The Centre, 79 Silver Street, Nailsea. BS48 2DS.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or Nailsea Baptist Church, The Centre, 79 Silver Street, Nailsea. BS48 2DS.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://ico.org.uk/


 Version | 1 January 2025

Author | NBC Leadership Team

Church Meeting date | January 2025

Date for Review | January 2028

Summary of changes | New Policy

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